A lot of members ask us why we ask them to complete and Electronic Surveys with our customers. The answer is very straight forward — we expect anyone involved with and interacting on the Maven platform to be honest about who they are and what they know.
Customers are looking to speak with individuals who are knowledgeable on whatever topic they are researching and rightfully want to be assured that these individuals are “real” and that they have accurately portrayed themselves in their Maven profile. ID verification ensures that the member is, in fact, who they claim to be, and qualifying questions prior to a consultation help to show that a member actually does know what they claim to know.
Our and Electronic Surveys. It’s that simple.
What’s simpler is actually completing the ID verification process. We have partnered with IDology, the leader in online identity solutions, to provide our users in the US with a quick and easy way to verify who they say they are. All you have to do as a member is click the “
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