Case Study: Twice as Nice (Digital Twin Technology)
The Problem
A corporate technology group from a global industrial manufacturer was tasked with streamlining systems and processes across the company. They were looking for an easy way to gather feedback from business teams around the world. With hundreds of thousands of employees around the world, the team faced huge logistical challenges. The team needed a way to efficiently establish best practices and replicate them, creating the “digital twin” to be used at other locations around the company.
Critical Issues
Sensitive Data Static Industry Practices First-hand Experience
The Solution
With Maven’s help, the solution was quite simple. With access to their company’s Knowledge Community, and with the assistance of their dedicated Account Manager, they were able to very quickly launch an Electronic Survey to the relevant teams. Using the survey as a written interview, they were able to first get a sense of who was doing what well, where, and followed up with Telephone Consultations with the most insightful respondents. Once they had the right answer, implementing the digital twins across the company was as simple as reaching back out to the original survey population.
We are a BIG company. Before Maven’s Knowledge Community rolled out, we would have had NO reasonable way to get this kind of detailed information from our teams around the world.” – Director of Corporate Development
